Call Center Job Openings In Kolkata > Clarus Telecom India Pvt Ltd
· Fluency in English
· Good Communication skills
· Comfortable to work in Night Shifts
· Positive Attitude
· Pleasing Personality
· Candidates having experience in International Voice Process will be preferred
Salary : Best In Industry **
· Fixed Salary + Unlimited Incentives
· 5 days working [Saturday-Sunday fixed off]
· Unlimited Incentives based on performance
· Assured hikes for candidates with relevant experience
· Maintaining a positive, empathetic and professional attitude toward customers at all times.
· Responding promptly to customer inquiries.
· Communicating with customers through various channels.
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions.
· Processing orders, forms, applications, and requests.
· Keeping records of customer interactions, transactions, comments and complaints.
· Communicating and coordinating with colleagues as necessary.
· Providing feedback on the efficiency of the customer service process.
· Managing a team of junior customer service representatives.
· Ensure customer satisfaction and provide professional customer support.