• Gayathri posted an update in the group Group logo of BPO/KPO JobsBPO/KPO Jobs 1 week, 4 days ago

    Call Center Job Openings In Kolkata > Clarus Telecom India Pvt Ltd

    · Fluency in English
    · Good Communication skills
    · Comfortable to work in Night Shifts
    · Positive Attitude
    · Pleasing Personality
    · Candidates having experience in International Voice Process will be preferred

    Salary : Best In Industry **

    Perks :

    · Fixed Salary + Unlimited Incentives
    · 5 days working [Saturday-Sunday fixed off]
    · Unlimited Incentives based on performance
    · Assured hikes for candidates with relevant experience

    · Maintaining a positive, empathetic and professional attitude toward customers at all times.
    · Responding promptly to customer inquiries.
    · Communicating with customers through various channels.
    · Acknowledging and resolving customer complaints.
    · Knowing our products inside and out so that you can answer questions.
    · Processing orders, forms, applications, and requests.
    · Keeping records of customer interactions, transactions, comments and complaints.
    · Communicating and coordinating with colleagues as necessary.
    · Providing feedback on the efficiency of the customer service process.
    · Managing a team of junior customer service representatives.
    · Ensure customer satisfaction and provide professional customer support.