Customer Service Executive Job Openings In Mumbai > Expert Consultant
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
Major Call Queue is related to Internet connectivity, billing, modem & transfer of services.
(Skills, Knowledge and Behaviors)
Provide accurate, timely and professional advice and assistance
Must possess superior listening skills and the ability to function in a fast- paced environment where standards of quality and timeliness are established
Must possess procedure driven judgment in order to find the best solution to an issue
Must possess excellent PC and key-boarding skills.
Must Possess excellent communication skills
Should display a customer centric attitude and a willingness to go the extra mile to assist customers with their concerns and assist them with suitable and specific solutions.