Ting Works LLP
Job Description :
Key Responsibilities of the profile:
Functioning as a liaison between the client and the agency (internal team).
Maintaining and growing client relationships, and managing client expectations.
Decoding client briefs and passing it on to the internal teams in a concise, precise format.
Collaborating with different work groups and departments to improve efficiencies within the agency.
Being highly responsive and timely with communication.
Building/working on presentations and reports for the clients whenever required.
Ensuring that the documentation process between the client and agency is in place and clear.
Ideating on client campaigns and strategies with the content team.
Keeping up with the trends in the advertising + client industries.
Managing and leading a team of individuals to ensure no lapses in communication between the agency and the client.
Making decisions in terms of timelines/deadlines to keep both, the client and team members happy.
Getting work done from the different internal teams in a timely and organised fashion.
Encourage revenue growth by up-selling/cross selling other agency services to the clients.
Desired Skills and Experience:
Great communication skills. Ability to build rapport with clients/vendors/team, easily
Familiarity with tools like Powerpoint, Excel, Word etc.
Ability to multi-task and work under pressure / deadlines
Ability to pay attention to detail
Ability to research solutions and problem-solve
Ability to work in an organised manner
Familiarity with using Facebook, Twitter, Instagram, YouTube and other social/digital platforms
Flexible to work for long hours
Ability to manage and lead a team (experience in this preferable)
Ability to strategise and come up with business solutions for the clients
Ability to sell/pitch for new ideas/solutions to benefit the client & the agency
-Excellent communication skills in English and a native Indian language
-Over 2 years experience as an account manager or client servicing
-Advertising/marketing/digital background will be preferred.