Website mphasis

  • Hands-on experience in the following ServiceNow applications: Incident, Change, Problem, Service Catalog, Survey/Assessment, Knowledge, Performance Analytics, Asset and CMDB, ITOM and Service Mapping
  • Experience in defining SLAs and OLAs
  • Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages
  • Experience on creation and customization of complex workflows and custom workflow activities
  • Experience working on a domain separated instance.
  • Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages
  • Very strong hands-on design and coding capabilities in Java.
  • Preferred skills in GRC, Security Operations, SAM, Performance Analytics
  • Experience on Integrations with ServiceNow using LDAP, trusted sources for SSO, Mid server, web-services, email and other relevant technologies/
  • Experience on Service Portal, Angular JS
  • Experience with ServiceNow’s REST APIs and with the development of custom ServiceNow applications and APIs.
  • Experience performing major version upgrades to ServiceNow
  • Should be able to work with business users to identify and refine business requirements.
  • Obtain and analyze business requirements and document technical solutions
    • Gathering requirements and converting BRD’s into technical requirements
    • Good Understanding of ITIL v3 processes
    • Created design patterns & implementation plans for ServiceNow enhancements
    • Ability to execute test plans, create test cases test data and contribute to appropriate software (including programming languages) development life cycle methodology and application of specialized business and technical knowledge.
      • Resolve technical issues of projects and Explore alternate designs
      • Lead the technical solutioning from the front and ensure customer expectations are balanced with the Project delivery
      • Participates as a senior team member/mentor and fosters teamwork by inter-group coordination within the modules of the project.
      • Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
      • Train and coach members of project groups to ensure effective knowledge management activity.
      • Strong personal commitment to quality.

Tagged as: , , ,

Before applying for this position you need to submit your online resume. Click the button below to continue.

Related Jobs
  • Wipro
    Full Time
    South Delhi

    Minimum Experience Required: 3-5 YEARS Mandatory Skills: Cisco Unified Contact Center Enterprise Network Analysis, Telecommunication Desirable Skills: Cisco Unified Communications Gateways and Services Language Skills: English Language Roles & R
  • Capgemini
    Full Time

    Job Description: • Should have at least 6 years experience in developing web applications using Java o Hands on in Java 1.8, Spring, JPA/Hibernate, RESTfull webservices and Oracle, RabbitMQ good to have o Should have experience in providing So
    Full Time
    New Delhi

    Job Description   Support Business during contract pre-award period in understanding and early identification of the nature, risks and opportunities of proposed contracts; §  Pro-active participation in Project Handover Workshops and
  • b-cause Inc.
    Full Time

    Position Open: Translation Coordinator Job Type: Permanent Placement Job Location: Osaka/Japan Target Nationality: Mexico   Job Purpose: Managing translation and DTP projects related to Mexico on time and at high quality. We
  • Integrated Technology
    Full Time

    * Securing New Businesses & Lead generation * To identify & be responsible for new business developments. * To create account plan for each large opportunity. * Diploma engineers in any stream * Must also have experi
  • Wipro
    Full Time
    South Delhi

    Minimum Experience Required: 3-5 YEARS Mandatory Skills: Datacenter - Wintel Stack Network Analysis, Telecommunication Desirable Skills: Virtualization Language Skills: English Language Roles & Responibilities "As a Senior Administrator, you sh