Website Siri 1 Technologies India Pvt Ltd
Roles & Responsibilities:
Must be able to speak fluent English,Telugu and Hindi
Must have Computer Operation skills and perfect with MS Office.
Minimum experience of 1 year preferable with hospitality domain
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Perform all check-in and check-out tasks
Manage online and phone reservations
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments in Excel Sheets.
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Good Customer service attitude