Oracle India Pvt. Ltd.
ORACLE – GLOBAL QUOTE TO ORDER OPERATIONS
This write up will give the readers an insight into the Career Opportunities available within Oracle Global Quote To Order Operations along with brief about our major product lines and current business scenario.
Global Quote To Order Operations is part of Oracle Global Financial Information Center (GFIC). This is a Shared Service Center which manages multiple global processes spread across different countries.
Oracle Global Quote To Order Operations consists of following three Main Business Processes:
Quoting & Contracting Services
License Assignments & Migration
We have a team of experts who are qualified and well trained to efficiently manage various critical transactions under each of the above main business processes. They work closely with Oracles Sales Teams across the globe and support them in preparation and submission of quotations. They also engage with other cross functional teams in creation of ordering documents, validation of contracts, and ensure that Customers orders are registered accurately in our database. .
Overall, Global Quote To Order Operations offers our employees plenty of opportunities to kick start their career, mature and grow into their roles.
These roles require good command over English and/or other Foreign Languages (such as, Japanese, Chinese, German, French, Spanish, Korean, Polish, Portuguese and many more), proficiency in usage of computers and analytical skills to name a few.
Interesting engagements in an international and multi-cultural environment, with regular usage of English
Since this is a global operation, involves usage of English and other Foreign languages such as, Japanese, Chinese, German, French, Spanish, Korean, Polish, Portuguese and many more
Provides opportunity to interact with Sales teams and other key stakeholders on a regular basis
Access to information about latest technologies, continuous learning in all the processes across the organization
Daily contact with complex processes in global corporate ecosystem
Challenging tasks in supporting and improving Oracles processes
Friendly, open and supportive environment to work with
Strong potential of career growth in a successful multinational company who is the world leader in the information systems
Excellent Training & Development Programs
Employee Friendly Polices & Benefits
Brief on Main Business Processes
Quoting & Contracting Services:
This team is specialized in providing Oracle sales a Quote and standard Contract to cover wide range of Oracle products/services to customers. It also validates all the products and pricing mandated by Oracle norms. This team caters to all product LOBs that Oracle focuses on: License and First Year Support, Hardware and Software Subscriptions.
This team is specialized in managing orders for License, Hardware, Support Services and License Assignment & Migrations since orders for each of these products require unique skills, expertise and in-depth knowledge of relevant processes and tools involved to ensure smooth processing of such transactions.
Orders for our products and services from our customers are registered in our database after validating the agreement and other contractual terms & conditions in line with well defined policies and procedures. We provide highest level of support in registering the orders accurately in our database so that delivery timelines for our products and services are met and revenues are realized.
License Assignments and Migrations:
The team assists the Oracle sales organization in the generation of revenue from License Upgrades and help customers manage their licenses better in line with Oracle Policies. It facilitates sales by providing accurate quotes for standard and complex customer migration from an existing Oracle product to an upgraded Oracle product. Thus, this team ensures that all the internal policies and compliance requirements of Oracle are met during the course of customers upgrade process. The work involves multiple support and license calculations and requires strong analytical skills. The day-today requirements also require for regular engagements / calls with oracle Sales teams across the globe. Candidates with fluent English communication are suitable for the role.
Brief on Oracle Lines Of Businesses:
Oracle has wide range of software products with varied terms of usage with first year support. The licenses can be for specific term or perpetual, procured by customers either directly or through other Channels. Oracle Database is the worlds #1 enterprise database enabling customers to transform their enterprises and improve operational agility and effectiveness. Oracle Database plugs into the cloud, helping improve the quality and performance of applications. Customers around the world rely on Oracles complete portfolio of enterprise and industry applications. Oracle offers choice and flexibility with the most comprehensive, modern, and secure portfolio, including SaaS applications for human capital management, customer experience, and more.
Customers around the world rely on Oracles complete portfolio of enterprise and industry applications. Oracle offers choice and flexibility with the most comprehensive, modern and secure portfolio, including SaaS applications for human capital management, customer experience, and more.
This is a delivery model in which software and associated data are centrally hosted on Cloud. This service is typically accessed by users through a thin client via a web browser. It is used for delivery of many business applications such as CRM (Customer Relationship Management), MIS (Management Information System), ERP (Enterprise Resource Planning), HCM (Human Capital Management) and many more. Oracle delivers the broadest selection of enterprise-grade cloud solutions, including software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS)
Cloud computing continues to change the way technology enables business innovation. Oracle delivers the broadest selection of enterprise-grade cloud solutions, including software as a service (SaaS), Platform as a service (PaaS), and infrastructure as a service (IaaS). Oracle helps businesses offload IT management so they can focus on growing their enterprise and their future.
Oracle offers vast range of Hardware products under Engineered Systems, Servers, Storage Devices, Networking Products, and Enterprise Communication. Oracle designs engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle’s servers are engineered to deliver record-breaking performance, simplified management, high availability, and cost-saving efficiencies. These servers support industry leading software for Oracle and non-Oracle applications and solutions. Oracle Storage enables enterprises to simplify IT environments so they can operate more efficiently, more cost effectively, and be more responsive to dynamic business needs. Our best-of-breed storage products and application-engineered storage solutions are co-developed with Oracle software to run faster, more efficiently, and offer unsurpassed capabilities for heterogeneous data centers.
All software and hardware products sold require renewal of their Licenses/Support services before the validity of the services expire. We have wide range of Support Services being offered to the customers such as, Premier Support, direct business, field delivery, priority services and Advanced Customer Support services. This is to ensure continuity in usage of our products and services. Services like platinum support offer services 24/7. Once the support is renewed the support will continue through meta link.
Salary: INR 4,00,000 – 4,50,000 PA.
Industry: IT-Software / Software Services
Functional Area: Accounts, Finance, Tax, Company Secretary, Audit
Role Category: Other
Employment Type: Full Time, Permanent