Email Support

  • Full Time
  • Bangalore
  • November 2, 2018

We have a premium requirement for NON VOICE / MAIL SUPPORT Process in our esteemed organization.

Qualification : Intermediate / Any Degree
Experience : 0-6 Months

FRESHERS ARE MOST WELCOME.

Job Description: 

  • Good in English and any Local Language.
  • Willing to work in different shifts Morning & Afternoon Shifts (flexibility)
  • Calls related to Claims and Approvals, Reimbursements.
  • Responsible for attending calls & Mails have to co-ordinate with the customers in regard.
  • Responsible for conducting briefing about any changes / new updates or process change from time to time
  • Good Communication skills for Handling Escalation Emails & Calls
  • Ability to effectively deal with and manage stressful situation.
  • Should have good written skills.
  • Involved in solving customer queries through Emails and calls.

Tagged as: , , , , ,

Before applying for this position you need to submit your online resume. Click the button below to continue.

Related Jobs
  • Oracle
    Full Time
    Bengaluru

    Job Description To perform activities that assist accurate and periodic on time GL closure for assigned countries, reconcile assigned balance sheet accounts, resolve outstanding open items to help in ensuring correctness of financial statements and
  • Oracle
    Full Time
    Bengaluru

    Job Description Detailed Description and Job Requirements  Work as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to
  • Oracle
    Full Time
    India

    Job Description % of Time / Description of Essential Functions  1: 60% / Systems maintenance, Service level maintenance for Enterprise Manager Alerts in internal customer support (Linux / Unix / Windows) 2: 20% / Service request support, Troubl
  • Wipro
    Full Time
    South Delhi

    "As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
  • HCL
    Full Time
    Noida

    Job Description: Able to work independently and efficiently to meet defined SLA | Responsible for meeting productivity matrices and quality standards as per defined quality norms | Attendance | Training & Self Development | Team Player | | |
  • Wipro
    Full Time
    Rajkot

    Minimum Experience Required: 3-5 YEARS Mandatory Skills: Delivery Management Network Analysis, Telecommunication Desirable Skills: ITIL Ops Language Skills: English Language Roles & Responibilities "As a Senior Administrator, you should be able