Administrator Telecom Networking

  • Full Time
  • South Delhi
  • January 16, 2019

Website Wipro

Minimum Experience Required: 3-5 YEARS Mandatory Skills: Datacenter – Wintel Stack Network Analysis, Telecommunication Desirable Skills: Virtualization Language Skills: English Language
Roles & Responibilities
“As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her towerFollow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordinationPrepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents”

Tagged as: , , ,

Before applying for this position you need to submit your online resume. Click the button below to continue.

Related Jobs
  • Whizlabs Software Pvt Ltd
    Full Time
    Bengaluru

    Job Description Excellent communication skills in written and verbal mode. Handson experience in using Live Chat tools Good Knowledge in handling tickets and in using the appropriate tools. Experience in using Zendesk tool is an added adva
  • Synbus recruitment
    Full Time
    Pune

    Job Description: To handle the walking Customers at the Bank. Sourcing Insurance Business through Bancassurance Channel. Generating leads from Relationship Managers and Personal Bankers etc. To Achieve Sales targets. "Selling of Health Insuran
  • Zealous Services
    Full Time
    Chennai, Tamil nadu

    Zealous Services Immediate job openings for voice and non voice process (BPO) Job Description: Role: Customer Support Executive Experience: 0 to 1 yrs Required Skills: Good Communication & Listening Skills. Qualification: Any Gr
  • Allsec Technologies Limited
    Full Time
    Bangalore

    Mode: Two face to face rounds Documents to bring : Resume & XEROX of SSLC,HSC,degree,PAN & Aadhar Designation : Customer Care Executive (CCE) Shift : Day shift Qualification : Higher Secondary/Diploma PASS (OR) Any UG / PG (w
  • People Strong Hr Services Pvt Ltd
    Full Time
    Delhi

    Job Description: 1. Communicating with Academic , Non Academic staff for exchanging Information about Centre of Excellence (COE) students. 2. Conducting PTM 3. Keeping Students leave record 4. Query & Information Handling from HO / Parents
  • PN Traders
    Full Time
    Indore

    Job Description: Social Media Management - Plan and monitor the ongoing company presence on social media (Twitter, Facebook, Linkedin, Pinterest etc.) · Must have Knowledge about SHOPIFY & DROPSHIPPING. · Branding of the company on reg