Administrator – IMS – Network Cisco Data-L3.1 – 598517

  • Full Time
  • South Delhi
  • December 20, 2018

Website Wipro

“As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her towerFollow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordinationPrepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents”

Tagged as: , , , , ,

Before applying for this position you need to submit your online resume. Click the button below to continue.

Related Jobs
  • Green Thumbs
    Full Time
    Chandigarh

    Job Description: Ducate dealers to sell high value / high margin / new products to improve sales turnover. Facilitate zds /ads / dealers to achieve their sales targets, fgis, qgis, etc. Prepare and maintain dealer master and panel. Ensure local
  • TechiesGroup IT Solution Pvt Ltd
    Full Time
    Gwalior

    Job Description: Responsible for design and implementation of the multitier application using Java frameworks . Responsible for implementation of RESTful web-services in a Service-Oriented Architecture. Very good knowledge in Core java, Hibernet
  • B.S.B International career pvt. Ltd
    Full Time
    Kolkata

    Job Description: Attractive Salary Up to:50,000 per month (and Joining Bonus 25 Thousand) Yearly foreign tour High Incentive & Extra Perks for quality performers Appreciation bonus twice in a year Five Days Working (Monday-Friday.
  • Jobjunctioninfo Pvt. Ltd.
    Full Time
    Bangalore

    Job Description Knowledge of IEEE, 12207/DO 178 B Standards, Software testing using LDRA/RTRT, Preparation of Documents as per standard, Usage of configuration management tools such as Clear Case, Knowledge of MATLAB is preferred. Work location
  • Smart Core Solutions
    Full Time
    Bangalore

    We are hiring!! Urgent Requirement. Designation: Front Office/ Customer support executive JOB PROFILE: Attend walk-in customer's and convince them to take their membership. Location Bannerghatta road Language: Good communication in English, H
  • WHITE CROW RESEARCH PRIVATE LIMITED
    Full Time
    Mumbai

    White Crow Research is an international Recruitment Process Outsourcing(RPO) which was founded in 2011 to provide specialist solutions to internal talent acquisition teams, helping them better understand their talent landscape and deliver more direct