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Customer Service Executive

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GOGAGA HOLIDAYS Private Limited
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Job Title : : Customer Service Executive
Job Reference : : CSE-0854
Location : : Secunderabad, Telangana, India
Salary : : 12000
Posted on : : Sun Apr 15, 2018
Apply before : : Mon Apr 30, 2018
Job Type : : Full-time
Experience required : : 1 year - 3 years
Job category: : Customer Support/Telemarketing
 
 Job Description

1. Should collect the confirmation Vouchers from the operations team.


2. Perform a welcome call to the customer and explain the Holiday package in detailed


3. Monitor the trip on day to day basis


4. Continuous coordination with the customers, booking teams and Tour vendors on day to day basis for the ongoing trips   


5. Pep talk with the customers and tour vendors in order to maintain a effective Customer Satisfaction


6. Complete trip support to the customers till return 


7. Report to Customer Support manager and maintain all the reports.


8. Pre call all the hotels and services before package commences. 

Apply before : Mon Apr 30, 2018
 
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