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Urgent opening for day Shift in Voice Process with Good Salary

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FIrstcry.com
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Job Title : : Urgent opening for day Shift in Voice Process with Good Salary
Location : : Tadiwala road, Pune, Maharashtra, India
Salary : : 25000
Posted on : : Thu May 03, 2018
Apply before : : Fri Jun 22, 2018
Job Type : : Full-time
Experience required : : Any experience
Job category: : Call Centre/BPO/KPO
 
 Job Description

Company Profile:


Firstcry.com is Asia's largest online shopping portal for kids and baby products with more than 90000 products and over 7 lac happy customers.The company has been growing rapidly since its inception in 2010 and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore, Mumbai.www.firstcry.com


Profile: Customer Experience Consultant / Senior Customer Experience Consultant


Description:



  • Should have good command over the language.

  • Excellent Written and Verbal Communication Skills is THE TOP Priority.

  • Candidate should be able to understand the customer needs and resolve the queries in a positive manner.

  • Should be good at time management and respond to emails within the expected turn around time.

  • Candidate should be able to handle customer enquiries smartly.

  • He / She should be empathetic and polite.

  • No Transport Available


Salary : 1.8 LPA - 3LPA without Incentives


Incentives : Attendance Incentives is 10% of Gross Salary


Performance Incentives is 15% of Gross Salary


Retention Bonus is 10000 after 12 months


Shift Hours: 9Am-6Pm / 11Am-8Pm


No last shift for females


6 Days Working & 1 Rotational Off and 6 offs in a month


 


 

Apply before : Fri Jun 22, 2018
 
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