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Territory Operation Supervisor/Manager

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Job Title : : Territory Operation Supervisor/Manager
Location : : Austin Town, Bangalore, Karnataka, India
Salary : : 12000-20000
Posted on : : Mon Mar 19, 2018
Apply before : : Tue May 08, 2018
Job Type : : Full-time
Experience required : : Any experience
Job category: : Sales/Business Development
 Job Description

JD – Territory Operations Supervisor



Territory Operations Supervisor





Number of Reportees

One Hub has approximately 30 field staff(SCO+SCA)



Reason for Existence (Objective/s Statement) :

Steer and owning the smart cart operations and responsible for implementing the firmed up ‘operational model’ for the smart carts.  Responsible for meeting all business goals/plans for the Smart Cart Operations.

Day Opening Tasks:

o   Ensure all Field staff are engaged and report on time for a 7’0’ clock kick off from Hub.

o   Put in processes for this to be on auto pilot- carrot & stick policy to be enforced.

o   Note absentees and validate reason. Casual staff to be disciplined. Alternate manpower to be cast into Business plan.

o   T Shirts are worn by all

o   Cart Hygiene and general personal &  cleanliness to be checked.

o   Perform Day Opening Activities and share data with Management systems

o   Quality of display of stock, charge of battery bank, charge of tabs,printer etc etc,

o   Ensure Business Model compliance. Stationery Point-MDU-Street Vending

o   Revenue Generation & Enhancement Activities within our business models :

o   MDU :

o   In the assigned geography identify large apartment complexes, engage with association and obtain permissions to set up shop in shop in large apartment complexes. Maintain Harmonious relationship with all Apartment owners’ association representatives.

o   For MDU which we are servicing identify opportunities for improvement and revenue enhancement.

o   Street Vending

o   In the assigned channel/vertical identify routes for the smart cart Model and ensure plying of the Smart Cart is conducted efficiently and accurately.

o   Ensure Collective Adressal as a concept is practiced and motivate SCO/SCA to make that a permanent business model.

o   Ensure Revenue Per Hour is measured and operations conducted on this model.

o   Stationery Point:

o   Ensure Robust evening plan is identified and commenced.

o   Business Development Activities

o   Indenting - Plan optimally to ensure required product mix is provided for which accounts for higher gross margins.

o   Ensure all KPI’s like sales per day, revenue per day, Number of Bills, Avg SKU’s per Bill & Average KG/Units per bill, waste %,route km covered, KM  tracked and discussed with Field teams.

o   Minimal wastage/dump.<3%

o   Plan back to back arrangements for the dump/wastage and ensure buy backs from identified signed up caterers/hoteliers.

o   Sales Planning, Review &  Performance Tracking & Management

o   Review the field teams on key KPI’s and facilitate improvement.

o   Discuss and review with weak performing SCO/SCA and handhold for better output.

o   Consumer Satisfaction- Meet customers and understand requirements deeper. Identify areas where we may be going wrong and correct.

o   Responsible for developing of process and programs which will ensure Wider penetration & Deeper off take with customer

o   Ensure productivity goals of the SCO/SCA are tracked and delivered upon.

o   Competition tracking & market intelligence


Supervised by

Territory Operations Manager

Team composition (if any)


One Hub has approximately 30 field staff(SCO+SCA)

External Linkages (within the company or outside)

 Extensive-All pitstop owners/apartments/managers/management committee members

Required Qualification/ Work experience

Graduate with good communication and field skills



Largely Outdoors ONLY


Apply before : Tue May 08, 2018
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